.chat-media{background:#f5f8fa;border-top:1px solid #e2e8ee;padding:8px 12px;color:#28455a;font-size:13px;flex-shrink:0}.media-tools{display:flex;gap:8px;flex-wrap:wrap}.chat-media button,.save-image{padding:7px 12px;border:1px solid #cee0e9;border-radius:7px;background:white;color:#17628b;font-size:14px;cursor:pointer}.chat-media span{display:block;margin-top:4px}.chat-media audio{height:34px;max-width:100%}.chat-media audio[hidden]{display:none}.unread-count{display:inline-flex;min-width:22px;height:22px;padding:0 5px;align-items:center;justify-content:center;border-radius:14px;background:#ee5050;color:white;font-weight:600;font-style:normal}.conversation-item.pinned{background:#f2f7fc}.pin-label{color:#347bad;font-size:11px;margin-right:6px}.customer-editor{padding:16px;border-bottom:1px solid #dde6ed;display:grid;gap:8px;background:#f4f8fa}.customer-editor input,.customer-editor textarea{width:100%;border:1px solid #ccdbe5;border-radius:6px;padding:8px}.customer-editor textarea{min-height:64px}.customer-editor button{padding:8px;background:white;border:1px solid #ccdbe5;border-radius:6px}.bubble img{cursor:zoom-in}.save-image{display:block;margin-top:8px;text-decoration:none}.chat-menu{max-height:75vh;overflow:auto}.message-stream{min-height:0}.conversation-list .rows{overflow-y:auto}.chat-pane{min-height:0}#chatDock .chat-media{padding-bottom:env(safe-area-inset-bottom,0px)}

.image-viewer{border:0;border-radius:12px;max-width:95vw;max-height:90vh;padding:14px;background:#fff}.image-viewer::backdrop{background:#000b}.image-viewer img{display:block;max-width:85vw;max-height:72vh;object-fit:contain}.image-viewer button{padding:8px 14px;margin-bottom:10px}.incoming-call{padding:12px;border:1px solid #81ba97;color:#166238;background:#ecfff3;border-radius:8px;cursor:pointer;margin:4px 14px}

#agentMedia{flex-shrink:0}.white-chat .nav-item em{display:inline-flex;background:#ee5050;color:white;min-width:20px;border-radius:12px;padding:2px 5px;justify-content:center}.customer-editor{max-height:45%;overflow:auto;flex-shrink:0}.incoming-call{flex-shrink:0}.white-chat .list-heading span{font-size:11px;max-width:170px;text-align:right}

.settings-card select{display:block;width:100%;margin-top:8px;padding:12px;border:1px solid #ccdbe5;border-radius:8px;background:white;color:#28455a;font:inherit}